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Time you’ll need to watch this video: 00:01:09 (hh:mm:ss)

Next Step

  1. Go through the worksheets in the Resources Section below
  2. Go on to the next module when you are ready


You may need to right-click the following links and select Save Link As to download the file to your computer

ItemTypeDescriptionDownload / Link
Maintenance Request FormDocumentUse this as a template to create your own maintenance request formDownload Word Doc
Notice of Intent to Enter ResidenceDocumentUse this as a template for your own document to notify a resident that you or your service provider will be entering their home to perform maintenance.Download Word Doc
Delay of Maintenance NotificationDocumentUse this as a template if you will not be able to conduct a repair due to a delay (e.g. waiting for a part, waiting for a vendor, etc.)Download Word Doc
Maintenance Was Performed In Your HomeDocumentUse this as a template to notify a tenant that work was performed in their home.Download Word Doc
Maintenance Request LogExcel SpreadsheetLog book for maintenance requests. This can be very helpful to predict the amount of maintenance and to determine if one tenant is generating a lot of requests.Download Excel File