In this unit, you will learn how to convince more of your great tenants to renew their leases.

Great tenants are hard to find and even harder to persuade to move into your park…

They pay the rent on time, keep the place clean, and they have choices.

In this module, you’ll learn what you can do to tip the odds in your favor when it’s time for the tenant to renew their lease.

Lessons In This Module

  1. Module 7 – Introduction
  2. Why Renewing Great Tenants Is So Important (to Your Success)
  3. Reasons Why Tenants Move Out (and What You Can Do About It)
  4. Arguments Against Renewing Your Tenants
  5. Start The Renewal Process on Day 1
  6. Tenant Retention Strategies
  7. Renewal Incentives & Minimizing Turnover Costs
  8. Next Steps & Action Items

Resources

You may need to right-click the following links and select Save Link As to download the file to your computer

ItemTypeDescriptionDownload / Link
Online SurveysSurvey ServiceYou can use Survey Monkey's online survey service (they have a free version that will work) to send your outgoing tenants a survey (you can reward them for filling it out)Visit Site
Kodak Zi8Handheld Video CameraUse this small video camera to make videos of your park, for marketing videos, or to record testimonials from your tenantsView on Amazon.com
Audio Technica ATR-3350 Lavalier Omnidirectional Condenser MicrophoneWired MicrophoneConnect this to your video camera (like the Kodak Zi8) if it has an external microphone jack to get better audio quality (less noise from the environment). You just clip it on your shirt.View on Amazon.com
Move-Out Survey & Testimonial ReleaseDocumentYou can use this survey and testimonial release or you can re-create it in SurveyMonkey. Your goal is to get feedback and to collect as many positive testimonials as possible that you can put on your marketing materials.Download Word Doc